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Unraveling the Complexity: Navigating Wicked Problems with Crittenton


In the spirit of spooky October, I want to talk about “wicked” problems. These vast problems sure can be scary, but if we work together, we can make them much less terrifying. SO, what exactly are wicked problems? In the realm of societal issues, there exists a category of challenges that defy conventional problem-solving approaches. These are known as “wicked problems.” Today, we embark on an educational journey to explore what makes a problem wicked and why it’s especially relevant to organizations like Crittenton. We’ll delve into how Crittenton addresses these wicked problems and how you, as an individual or donor, can play a pivotal role in helping find solutions.

Understanding Wicked Problems

Wicked problems are not your run-of-the-mill challenges. Coined by Horst Rittel and Melvin Webber in the late 1960s, the term “wicked problems” refers to societal issues that are complex, multifaceted, and resistant to resolution. These problems share several defining characteristics:

No Clear Definition: Wicked problems are often difficult to define due to their multifaceted nature, diverse perspectives, and ever-changing context.

Interconnectedness: The factors contributing to wicked problems are intertwined, making it challenging to isolate individual causes or solutions.

No Ultimate Solution: Unlike “tame” problems that have straightforward answers, wicked problems lack a single, definitive solution. Instead, they require ongoing, adaptive efforts.

Social Complexity: These problems often involve societal and cultural factors, amplifying their complexity.

Wickedness & Crittenton

Crittenton’s mission revolves around addressing the multifaceted, interconnected challenges faced by vulnerable populations, particularly young women and mothers in the foster care system, and pregnant women and girls in general. Here’s how the issues Crittenton works to address can be considered wicked problems:

Interconnected Challenges: Many of the young women and mothers served by Crittenton face a web of challenges—poverty, trauma, substance abuse, educational gaps—that are deeply intertwined and cannot be resolved in isolation.

No One-Size-Fits-All Solutions: Crittenton recognizes that each client’s journey is unique. There’s no one-size-fits-all solution to the complex challenges they face. Instead, personalized, holistic approaches are required.

Changing Context: The landscape of foster care, healthcare, and social services is continually evolving. Crittenton must adapt and respond to changing policies, societal attitudes, and available resources.

Long-Term Commitment: Addressing the root causes of the challenges faced by Crittenton’s clients is not a one-time effort but a long-term commitment. Success often necessitates sustained support and resources.

You Can Help Find Solutions These Spooky, Wicked Problems

Now that we’ve unraveled the concept of wicked problems and their relevance to Crittenton, you might be wondering how you can make a difference. Here’s your call to action:

Donate: Your financial support can help provide essential services, resources, and programs to those facing wicked problems. Even a small donation can have a significant impact.

Volunteer: If you have the time and skills to spare, consider volunteering with Crittenton. Your expertise can contribute to crafting innovative solutions.

Spread Awareness: Share the stories and mission of Crittenton with your network. Raising awareness about these wicked problems is the first step in driving change.

Advocate: Use your voice to advocate for policies and initiatives that support individuals facing complex challenges. Advocate for the importance of addressing wicked problems at the community and policy levels.

Stay Informed: Continually educate yourself about the issues Crittenton addresses. The more you understand, the better equipped you are to be part of the solution.

It is clear that wicked problems are complex, interconnected societal challenges that demand innovative solutions and unwavering commitment. Crittenton’s dedication to addressing these issues is commendable, but we can’t do it alone. Your involvement, whether through donations, volunteering, advocacy, or awareness spreading, is vital in navigating and eventually solving these wicked problems. Together, we can make a difference and bring hope and healing to those in need.

Written by Dazia Miller, MPA
Crittenton Development Associate

Questions or comments? Contact dmiller@crittentonofnc.org